Privacy Policy

🏍️ A Note from Our Garage: At Rev Zilla Shop, we believe in transparency and trust—on the road and online. This Privacy Policy outlines how we handle your information with the same precision and care we apply to every Air Cleaner, Brake system, and Crash Bar we ship. Your privacy isn’t an afterthought; it’s engineered into everything we do.

1. Who We Are & Our Riders

Rev Zilla Shop is built by riders, for riders. Our target crew includes:

• Performance Enthusiasts: Riders upgrading Air & Fuel systems, Camshafts, and Engine components.
• Adventure Seekers: Dual Sport and Camping gear enthusiasts preparing for the horizon.
• Maintenance Masters: DIY mechanics sourcing Chains, Batteries & Electrical parts, and Cleaning Supplies.
• Safety-Conscious Riders: Those armoring their bikes with Bike Protection, Crash Bars, and reliable Brakes.
• Global Adventurers: Riders worldwide (excluding select remote regions) who demand gear that travels as far as they do.

Our website style is direct, confident, and rider-focused—mirroring the no-clutter, high-confidence ethos of our checkout. We treat your data with the same “toolkit” mentality: essential, well-maintained, and always secure.

2. Information We Collect

We collect only what’s necessary to fuel your ride and our service—no superfluous data, no detours.

A. Information You Provide Directly:

• Identity & Contact Data: Name, email address, shipping/billing address (like our hub at 2224 Woodland Drive, Chicago), phone number.
• Payment Data: Credit/debit card details (processed securely via our gateway), PayPal email, billing information. Note: We do not store full card numbers on our servers.
• Order & Project Details: Products purchased (e.g., Audio & Speakers, Drive & Transmission parts), sizing, vehicle information, and communication preferences.
• Account Data: Username, password (hashed), saved payment methods for faster future orders, and order history.
• Communications: Emails to [email protected], chat logs, feedback, and reviews.

B. Information Collected Automatically:

• Device & Browsing Data: IP address, browser type, device type, operating system, and pages viewed on our site (like your journey through our Air Cleaners or Dirt sections).
• Cookie & Tracking Data: See Section 6 below for full details.
• Transaction Data: Purchase history, order values, currency (USD), and product preferences.

3. How We Use Your Information

We use your data with the same clarity and purpose we apply to our product descriptions—no hidden fees, no vague terms.

• To Process Your Order: To fulfill purchases of Crash Bars, Electronics, or Camping gear, manage payments, and arrange global shipping.
• To Communicate: To send order confirmations, shipping updates, and respond to your inquiries via our admin email.
• To Improve Your Garage Experience: To personalize site recommendations (e.g., suggesting Cleaning Supplies after you buy a Chain), optimize menu layout, and enhance site performance.
• For Security & Compliance: To prevent fraud, protect our systems, and comply with legal obligations—treating your data with the same seriousness as we do our Brakes selection.
• For Marketing (With Your Consent): To send newsletters about new products in Body, Fairing & Fender or Dual Sport categories. You can opt-out anytime.

4. Sharing & Disclosure of Information

We do not sell your personal data. We share it only when essential, under strict controls:

• Service Providers: Trusted partners who help with payment processing (like PayPal), shipping, IT support, and marketing—all bound by confidentiality.
• Legal Requirements: If required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In the event of a merger, sale, or transfer of assets, your data would be part of that transaction, with privacy protections maintained.
• International Shipping: For global orders, we share necessary data (name, address, item value) with customs authorities to clear shipments—as noted in our transparent pricing section.

5. Data Storage & Security

• Storage: Data is stored on secure servers, primarily in the United States, with backups encrypted.
• Retention: We keep data only as long as needed for order fulfillment, legal compliance, or legitimate business purposes.
• Protection Measures: We use SSL encryption (the padlock in your browser), firewalls, access controls, and regular security audits. Payment details are handled by PCI-DSS compliant gateways.
• Global Riders: For customers outside the US, data is transferred with appropriate safeguards (e.g., standard contractual clauses).

6. Cookies & Tracking Technologies

We use cookies like a mechanic uses a torque wrench—with precision and purpose.

• Essential Cookies: Required for site functionality (e.g., shopping cart for your Batteries & Electrical haul, login sessions).
• Performance Cookies: Help us analyze how riders navigate our menu (from Dash & Gauges to Books & DVDs) to improve site speed and layout.
• Marketing Cookies: Used (with consent) to show relevant ads for products like Exhausts or Audio & Speakers on other platforms.
• Your Control: You can manage cookies via your browser settings. Disabling essential cookies may affect checkout functionality.

7. Your Rights & Choices

You’re in the rider’s seat. Depending on your location (including GDPR for EU riders, CCPA for California riders, etc.), you may have the right to:

• Access & Portability: Request a copy of your personal data.
• Correction: Update inaccuracies in your account or order details.
• Deletion: Request erasure of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails (use the link in any email).
• Restrict Processing: Limit how we use your data in certain circumstances.
• Object: Object to processing based on legitimate interests.

To exercise these rights, contact us at [email protected]. We’ll respond within 30 days, rider-fast.

8. International Data Transfers

We ship worldwide (Asia and select remote areas excluded). If you’re ordering from outside the US, your data may be transferred to and processed in the United States. We ensure transfers comply with applicable laws using safeguards like encryption and contractual clauses.

9. Children’s Privacy

Our gear is for riders 18+. We do not knowingly collect data from children under 16. If you believe we have, contact us immediately.

10. Changes to This Policy

We may update this policy as our shop evolves—like adding new Camshafts to our lineup. The latest version will always be posted here with a new effective date. Significant changes will be communicated via email or site notice.